Refund Policy
We offer no refunds unless you are an international buyer who's non-personalised item has been returned.
We do not accept returns.
We do not accept returns.
If your parcel is concerningly late, please email the postal service (as mentioned on our shipping policy) to get in contact with them.
We are not responsible for damage or delay caused by postal services — if an item is damaged, it is best to contact your local courier.
Thank you for supporting Grace and understanding our policy.
